All orders will be delivered within 24 - 48 hours upon successful payment confirmation, except Paypal is 3 working days. You should be able to receive your order within 3-25 business days depending on courier you have chosen, excluding Saturday and Sunday. We are not responsible for delays or other issues that are the responsibility of the shipping service. But we will help you to track the package until you get.
Eezol.com is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please ensure that the authorized receiver is present to make authorized signature. Eezol.com reserved the rights not to be released the delivery with absents of the authorized receiver.
In order to ensure you receive your order tax free upon import, we will declare it as a `GIFT` with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer`s responsibility. If the package cant be delivered because of the buyers reason (including refusing to sign),buyer should afford all the extra cost!
Eezol.com is always making every effort to deliver within the time stated, however, due to certain unforeseen circumstances, slight delay deliveries might occurs, Eezol.com will not be liable for any loss caused to you by late delivery.
In the event of where your package is lost by the shipping courier, we will ask compensation from the shipping courier and replace with the amount that is declared on the invoice, you won’t suffer the cost by yourselves.
We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition. Merchandise which is damaged or missing components is not refundable.Buyers are responsible for return shipping with proper packaging.On receiving items, we will refund you immediately.
We provide 1 week replacement and 12 months maintenance warranties. If the item is defective, please notify us within 5 days of delivery.Items can be replaced during the first 7 days or maintained for the first year.
Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.
Before returning items, please make sure you get our correct returning address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.